If you have any concerns about your ride, please let us know through our We Care form.

Report a concern

We work hard to provide you with the best experience when using our service. But we know that problems sometimes happen. We try to fix any problems as quickly as we can.

But we need your help. We want to hear from you. When you fill out the We Care form, we will get back to you within 24 hours.

If your request is urgent, please call the reservation line for your location and health plan.

For medical emergencies, please call 911.

Share a compliment

We also want to know about the good experiences too. Let us know if you had a nice trip or if one of our employees made your day.