Welcome HealthSpring Members

We can get you where you need to go.

Ride booking made easy with the Modivcare App

  Find the Modivcare app on Google Play® or the Apple App Store®:

Get it on Google Play        Download on the App Store

Scan to Download the Modivcare App

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The Modivcare App makes it easy to book a ride for your covered transportation needs

Members with the app can:

  • Book a trip
  • Book a standard mileage reimbursement trip
  • Submit a mileage reimbursement claim
  • Change a scheduled trip
  • Cancel a trip
  • See where your driver is
  • Connect you to a live agent if you need help

First time booking with Modivcare?

Let us prepare you for your first ride! Learn what to expect and what happens when scheduling your first trip.

Schedule, confirm or change an appointment by using these easy-to-use options:

Help us understand your needs.

We will ask questions to better understand where you need to go and what your needs are.

Want to request services in another language? We have customer service reps available to speak to you in the language you are most comfortable.

Do you have durable medical equipment? Let us know!

We’ll select the most appropriate ride option and schedule your trip.

We will provide a trip number to you either by email or phone, depending on the way you reached out to us – by portal or phone.

We’ll even help manage your ride in case something happens.

If you’re ready, you can book a ride now.

 

Get to know your health benefits

Modivcare is happy to provide you your NEMT services through HealthSpring. To get familiar with your with your BCBS benefits, please visit www.cigna.com or select from the links below.

Everything you need to get you where you need to go.

Download Member Forms

Find gas/mileage reimbursement, level of service, member information sheets, essential forms, and more for your location and needs. 

Questions? We Have Answers.

If you have questions, we are here to help. Check out our FAQs.

Disclaimers

HealthSpring is the Medicare brand for HealthSpring Corporation, an HMO, PPO, PFFS, PDP plan with Medicare contract and is an approved Part D Sponsor. Our D-SNP plans have a contract with the state Medicaid program. Enrollment in our plans depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. Out-of-network/non-contacted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of network services. Value-Added Items and Services (VAIS) are not plan benefits and are not covered by the plan. Plan enrollees are responsible for all costs.

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