Scroll below to find your state’s reservation line.
Quick Links:
Alabama
Humana National Medicare (MCR):
Humana Group Retiree
Centene/Ascension:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree
HCSC Group Retiree
Group Retiree National Line Reservation/Ride Assist
Cigna Healthcare Medicare Advantage
Viva Health
Alaska
UnitedHealthcare Group Retiree:
Humana Group Retiree:
Arizona
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist
Cigna Healthcare Medicare Advantage
Arkansas
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
California
Alameda Alliance Health Plan:
Anthem Blue Cross Health Plan:
CalViva Health Plan:
HealthNet Commercial HMO:
HealthNet Medi-Cal Health Plan:
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare Lacers National:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
CalOptima
Medi-Cal:
OneCare:
Imperial Valley (CHPIV)
Colorado
Anthem Wellpoint:
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
Colorado Rocky Mountain Health Plans:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist
Cigna Healthcare Medicare Advantage
Connecticut
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Humana Group Retiree:
Cigna Healthcare Medicare Advantage
New England Region
Delaware
Delaware First Health
Delaware Medicaid:
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
District of Columbia
Humana Group Retiree:
UnitedHealthcare Community Plan District of Columbia Dual Choice Medicaid:
UnitedHealthcare Medicare National:
Cigna Healthcare Medicare Advantage:
Florida
Aetna Better Health of Florida:
AHCA MCD:
Ambetter from Sunshine:
Blue Cross Blue Shield:
Cigna Healthcare Medicare Advantage
North Florida:
Central Florida (Daytona, Jacksonville, Orlando, Tampa):
South Florida (Southwest, Treasure Coast):
Community Care Plan:
Community Care Plan Title 21:
Humana LTC:
Humana MCR:
Humana Group Retiree:
Humana MMA:
Medica HealthCare:
Preferred Plans:
Sunshine Health MCD:
Sunshine Health LTC:
Sunshine Health DSNP:
Sunshine Health MAPD:
UnitedHealthcare Medicaid-LTC:
UnitedHealthcare Medicaid- MMA:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Georgia
GEORGIA REGIONS
Central Region:
Baldwin, Bibb, Bleckley, Butts, Carroll, Clayton, Coweta, Dodge, Fayette, Heard, Henry, Jasper, Jones, Lamar, Laurens, Meriwether, Monroe, Newton, Pike, Putnam, Rockdale, Spalding, Telfair, Troup, Twiggs and Wilkinson
East Region:
Appling, Bacon, Brantley, Bryan, Bulloch, Burke, Camden, Candler, Charlton, Chatham, Clarke, Columbia, Effingham, Elbert, Emanuel, Evans, Glascock, Glynn, Greene, Hancock, Hart, Jeff Davis, Jefferson, Jenkins, Johnson, Liberty, Lincoln, Long, Madison, McDuffie, McIntosh, Montgomery, Oconee, Oglethorpe, Pierce, Richmond, Screven, Taliaferro, Tattnall, Toombs, Treutlen, Ware, Warren, Washington, Wayne, Wheeler and Wilkes
Southwest Region:
Atkinson, Baker, Ben Hill, Berrien, Brooks, Calhoun, Chattahoochee, Clay, Clinch, Coffee, Colquitt, Cook, Crawford, Crisp, Decatur, Dooly, Dougherty, Early, Echols, Grady, Harris, Houston, Irwin, Lanier, Lee, Lowndes, Macon, Marion, Miller, Mitchell, Muscogee, Peach, Pulaski, Quitman, Randolph, Schley, Seminole, Stewart, Sumter, Talbot, Taylor, Terrell, Thomas, Tift, Turner, Upson, Webster, Wilcox and Worth
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
Hawaii
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicaid:
UnitedHealthcare Group Retiree:
Idaho
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Humana Group Retiree:
Illinois
Aetna Better Health of Illinois:
Ascension Complete:
Blue Cross Blue Shield HCSC MCR:
Humana National Medicare (MCR):
Humana Group Retiree:
Meridian Health Plan (MA):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
South Illinois
Midwest Illinois Market
CountyCare Health
Indiana
Allwell from Managed Health Services:
Humana Medicare (MCR):
Humana Group Retiree:
IN MDWise MCD:
IN MDWise MCR:
Meridian Health Plan (MA):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Iowa
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Kansas
Wellcare By Allwell:
Ascension Complete:
Humana National Medicare (MCR):
Humana Group Retiree:
Sunflower Health Plan:
UnitedHealthcare Kansas Medicaid/CHIP/ABD:
UnitedHealthcare Medicare National:
UnitedHealthcare Kansas MLTC:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Kentucky
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Community Plan of Kentucky:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Louisiana
Aetna:
Amerihealth Caritas:
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicaid:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Maine
MAINE REGIONS
Region 1:
(Patten, Danforth, & Aroostook County)
Region 2:
(Washington & Hancock Counties)
Region 6:
(Cumberland County - NOTE: Brunswick & Harpswell Excluded)
Region 7:
(Androscoggin, Franklin & Oxford County)
Region 8:
(York County, Brownfield, Denmark, Fryeburg, Hiram, Porter Lovell, Stoneham, Stow, Sweden cities in Oxford County)
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Maryland
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Humana Group Retiree:
Cigna Healthcare Medicare Advantage
Massachusetts
MA Tufts MCD - All:
Senior Whole Health MA:
UnitedHealthcare MA SCO:
UnitedHealthcare Connected® for One Care:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Humana Group Retiree:
Michigan
AmeriHealth Caritas Blue Cross Complete:
Centene/Ascension:
Humana National Medicare (MCR):
Humana Group Retiree:
MI Medicaid:
UnitedHealthcare Medicaid:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
McLaren
Medicaid:
Medicare:
Minnesota
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Mississippi
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
S. Mississippi
Mississippi Division of Medicaid
Missouri
Centene Allwell/Health Net:
Cigna Healthcare Medicare Advantage
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Montana
Humana National Medicare (MCR):
Humana Group Retiree:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Nebraska
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare AARP Medicare Advantage:
UnitedHealthcare Community Plans:
Hearing Impaired (TTY):
UnitedHealthcare Medicare Advantage:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Nevada
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
New Hampshire
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree
Group Retiree National Line Reservation/Ride Assist
New Jersey
Amerigroup/DMAS:
Humana Group Retiree:
Humana National Medicare (MCR):
New Jersey Medicaid:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Elevance Res
Elevance Ride
Cigna Healthcare Medicare Advantage
New Mexico
Blue Cross Blue Shield HCSC MCR:
Blue Cross Blue Shield Medicare NM:
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage:
New York
NY Elderplan Flex 016
Cigna Healthcare Medicare Advantage:
Elderplan Medicare Advantage:
Healthfirst Complete Care:
Healthfirst MCR:
Healthfirst IB Duals:
Humana Group Retiree:
Humana National Medicare (MCR):
Elevance Empire MCR:
Long Island Nassau & Suffolk Counties:
Prominence HealthFirst:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
VNS (Visiting Nurse Service) NYC
NY MetroPlus Medicare/MAP:
North Carolina
Humana Group Retiree:
NC Carolina Complete Health Medicaid:
NC Healthy Blue Medicaid:
NC AmeriHealth Caritas:
NC UnitedHealthcare Community Plan Medicaid:
NC Healthy Blue Medicare (MCR):
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
NC Alliance Health:
NC Complete Health Partners:
NC Complete Health Trillium:
1-877-685-2415
NC Vaya Health:
North Dakota
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Ohio
Anthem Wellpoint:
Humana Group Retiree:
Humana National Medicare (MCR):
Meridian Health Plan (MA):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage:
Oklahoma
Humana Group Retiree:
Blue Cross Blue Shield HCSC MCR:
Humana National Medicare (MCR):
SoonerRide:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
Aetna Better Health MCD:
Humana Healthy Horizons MCD:
Centene Complete Health MCD:
Oregon
Humana Group Retiree:
Centene Allwell/Health Net:
Humana National Medicare (MCR):
PacificSource Central Oregon Region:
PacificSource Columbia-Gorge Region:
PacificSource Marion-Polk Region:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
Pacific Northwest
Pennsylvania
Humana Group Retiree
Centene Allwell/ PA Health and Wellness:
Cigna Healthcare Medicare Advantage:
Humana National Medicare (MCR):
Pennsylvania Medical Assistance:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
PA Aetna Better Health Kids (CHIP):
Rhode Island
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Humana Group Retiree:
Humana National Medicare (MCR):
South Carolina
SOUTH CAROLINA REGIONS
SC Region 1:
Abbeville, Anderson, Cherokee, Edgefield, Greenville, Greenwood, Laurens, McCormick, Oconee Pickens, Saluda, Spartanburg:
SC Region 2:
Aiken, Allendale, Bamberg, Barnwell, Calhoun, Chester, Clarendon, Fairfield, Kershaw, Lancaster, Lee, Lexington, Newberry, Orangeburg, Richland, Sumter, Union, York:
SC Region 3:
Beaufort, Berkeley, Charleston, Chesterfield, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Marion, Marlboro, Williamsburg :
BlueCross BlueShield SC:
Centene Allwell/Health Net:
Cigna Healthcare Medicare Advantage :
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
South Dakota
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
Humana Group Retiree:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Tennessee
Centene/Ascension:
Cigna Healthcare Medicare Advantage:
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Texas
Allwell from Superior HealthPlan:
Amerigroup:
Blue Cross Blue Shield HCSC MCR:
HealthTexas:
Humana Group Retiree:
Humana National Medicare (MCR):
Superior Health Texas:
UnitedHealthcare Community Plan Texas Medicare & Medicaid Dual Eligibles (MMP):
UnitedHealthcare Community Plan Texas STAR Kids:
UnitedHealthcare Community Plan Texas STAR, STAR Plus, and CHIP Reservations:
UnitedHealthcare Dual Complete Focus (HMO SNP), AARP Medicare Complete Focus Essential (HMO):
UnitedHealthcare Medicare National:
Memorial Hermann Health Plan:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Blue Cross Blue Shield Medicaid:
Cigna Healthcare Medicare Advantage
Utah
UnitedHealthcare Medicare National:
Utah Medicaid:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Humana Group Retiree:
Cigna Healthcare Medicare Advantage:
Vermont
UnitedHealthcare Medicare National:
Humana Group Retiree
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
New England Region
Virginia
Aetna Better Health of Virginia:
Humana Group Retiree:
Humana National Medicare (MCR):
InTotal Health:
Kaiser Permanente:
Virginia Medicaid (State FFS Program):
UnitedHealthcare VA DSNP:
UnitedHealthcare VA Medicaid:
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
Sentara:
Sentara Community Plan (MCD)
Sentara Health Medicare (MCR) and D-SNP (DSNP)
Washington
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Cigna Healthcare Medicare Advantage
Tri-Cities
West Virginia
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
West Virginia Medicaid:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Peak health
Wisconsin
Allwell from MHS Health Wisconsin:
Humana Group Retiree:
Humana National Medicare (MCR):
UnitedHealthcare Medicare National:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Wyoming
Humana Group Retiree:
UnitedHealthcare Group Retiree:
HCSC Group Retiree:
Group Retiree National Line Reservation/Ride Assist:
Humana National Medicare (MCR):