Welcome San Francisco Health Plan Members

Make transportation scheduling simple with the Modivcare App.

Ride booking, made easy. Try the Modivcare App today!

Find the Modivcare App on Google Play® or the Apple App Store®:

Get it on Google Play  Download on the App Store

Scan to Download the Modivcare App

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Save time and stress with the Modivcare App

With the Modivcare App, it’s quick and simple to:

 

  • Request, book, and manage your rides
  • Track your ride on a map
  • Change or cancel your ride
  • Contact your driver and get updates
  • Talk to someone if you need help

First time requesting a ride with Modivcare?

Learn what to expect when booking your trip.

It’s easy to request, book, or change rides. You can:

  • Quickly manage your trips on the Modivcare App. Go to “My Rides,” and click on a specific trip to see more details. 
  • Call Modivcare Customer Service if you need help. You can reach Modivcare at 1(855) 251-7098, Monday–Friday, from 8:30am–5:30pm.

The Modivcare App will ask questions to better understand where you need to go and what your transportation needs are.

Do you have durable medical equipment, like a wheelchair? Make sure to enter that information.

Need help in another language? Modivcare Customer Service will speak with you in the language you are most comfortable.

Based on your answers, Modivcare will pick the best ride option and schedule your trip.

In the app, you’ll be able to see your ride details, including your trip number.

If you’re ready, you can book a ride now.  

To download the Modivcare App, go to the Apple App Store or Google Play and search “Modivcare.”

Get to Know Your Transportation Benefits

Modivcare provides NEMT and NMT rides through SFHP. To learn more about your covered transportation benefits, visit the links below.